Question 1

Do you service all appliance brands?

Accepted Answer

Yes. Our technicians are trained and certified to work on all major brands including Samsung, LG, Whirlpool, GE, Maytag, Bosch, KitchenAid, and many more.

Question 2

How fast can you come out for a repair?

Accepted Answer

We offer same-day service for most repairs when you call before noon. For urgent issues, we can often accommodate same-day emergency visits. Otherwise, we typically schedule appointments within 24-48 hours.

Question 3

Do you provide quotes before starting repairs?

Accepted Answer

Yes. We provide transparent, upfront pricing before any work begins. Our technician will diagnose the issue and give you a complete quote for parts and labour.

Question 4

Is there a warranty on your repairs?

Accepted Answer

Yes. All repairs come with a 90-day labour warranty and manufacturer warranty on parts. If the same issue recurs within the warranty period, we'll fix it at no additional cost.

Question 5

What areas do you serve?

Accepted Answer

We serve Hamilton and the Greater Toronto and Hamilton Area (GTHA), including Burlington, Oakville, Mississauga, Stoney Creek, Ancaster, Dundas, and surrounding communities.

Question 6

Do I need to be home during the repair?

Accepted Answer

Yes, an adult (18+) must be present during the service call so technicians can access the appliance and confirm approval for repairs.